Privacy Policy for L'Atelier By ATB

Effective Date: November 22, 2024

Last Revised Date: November 22, 2024

L'Atelier By ATB ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, latelier-atb.com (the "Website"), and our services.  

This website collects information about you. Some of this information is collected automatically, while other information is collected when you take specific actions on the site. This policy describes how we collect and use information gathered from this website, as well as through email, text, or other electronic messages you exchange with us.

Before using this website, please carefully review our Privacy Policy. By using this website or clicking to accept our Terms of Use, you agree to the terms of our Privacy Policy. If you do not agree with our Privacy Policy, please do not use this website.

Information We Collect

We collect information about you in the following ways:

• Information You Provide:

• Contact Information: When you fill out forms (e.g., contact forms, surveys), communicate with us (e.g., email, text), or place an order, we collect information such as your name, email address, shipping address, phone number, and payment information. Our payment processor(s) will also collect payment information from you, and it is your responsibility to read their privacy policy.

• Feedback and Reviews: We collect any feedback, reviews, or comments you provide.

• Search Queries: We collect your search queries when you use the search function on our site.

• Information Collected Automatically:

• Website Usage Data: We collect information about your interactions with our website, such as pages visited, links clicked, time spent on pages, and search queries. This information may include your IP address, browser type, device information, operating system, and referring website.

• Cookies and Similar Technologies: We use cookies to collect information about how you use our website. This helps us improve your experience, analyze traffic, and provide relevant content. 

• Analytics Data: We use Squarespace, our website analytics provider, to collect and analyze website traffic and activity. This information helps us understand how visitors use our website and improve its functionality. You can learn more about how Squarespace uses cookies by visiting The cookies Squarespace uses.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: We use your information to operate our website, fulfill your orders, process payments, provide customer support, and improve our services.  

• To Communicate with You: We use your information to respond to your inquiries, send you order confirmations, provide updates about your account, and send you important notices about changes to our terms or policies.

• To Send You Marketing Communications: With your consent, we may send you emails or other communications about new products, promotions, and other updates. You can opt-out of receiving these communications at any time.

• To Personalize Your Experience: We use your information to personalize your experience on our website and to recommend products or services that may be of interest to you.

• To Analyze Website Traffic: We use website traffic data to analyze usage patterns, identify popular content, and improve the design and functionality of our website.

• To Protect Our Rights and Interests: We may use your information to prevent fraud, enforce our Terms of Service, and protect our legal rights and interests.

Disclosure of Your Information

We value your privacy and are committed to protecting your information. We generally do not sell, rent, lease, or share your information with others. However, we may disclose your personal information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us with payment processing, shipping, email marketing, website analytics, and other essential functions.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.  

• Enforcement of Agreements: We may disclose your information to enforce our Terms of Service or other agreements, or to protect our rights, property, or safety, or the rights, property, or safety of others.  

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

• With Your Consent: We may disclose your information for any other purpose with your consent.  

Our Website is Not for Children

This website is designed for adults and is not intended for children under the age of 13. We do not knowingly collect any personal information from children under 13.

If you are under 13, please do not:  

• Use this website

• Provide any personal information to us, including your name, address, phone number, email address, or username

Protecting Children's Privacy

If we become aware that we have collected information from a child under 13 without parental consent, we will delete that information. If you believe we may have any information from or about a child under 13, please contact us at alice@latelier-atb.com

Cookies

We use cookies to collect information about how you use our website. This helps us improve your experience, analyze traffic, and provide relevant content. You can control cookies through your browser settings.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• Essential cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.  

• Performance cookies: These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Managing cookies

You can control and manage cookies through your browser settings. You can delete existing cookies, block new cookies, or set your browser to notify you when you receive a new cookie. However, disabling cookies may affect the functionality of our website.  

Third-party cookies

L'Atelier By ATB may also use third-party cookies from services such as Google Analytics to analyze website traffic and improve our services. These third-party cookies are subject to the privacy policies of the respective providers.  

Email Communication

We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time.

We value your privacy and are committed to keeping your email address confidential. We will never sell, rent, or lease your email address to any third party.

We follow the CAN-SPAM Act, which means:

• Clear Sender Information: Our emails clearly identify who they are from and how to contact us.

• Easy Unsubscribe: Every email includes a clear and simple way for you to unsubscribe from our mailing list.

• No More Emails: If you unsubscribe, we will stop sending you emails.

You can unsubscribe from our emails at any time by clicking the "unsubscribe" link at the bottom of any email you receive from us. This will stop all marketing and promotional emails.

Email Newsletter

• Outside the European Union: When you download resources, participate in training programs, register for webinars or events, or purchase products, you'll be automatically subscribed to our free email newsletter.

• Within the European Union: We will only subscribe you to our newsletter if you give us explicit consent.

Unsubscribing:

You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email. If you have any trouble unsubscribing, you can email us at: alice@atelier-atb.com

Data Security

We employ commercially reasonable methods to protect your information. However, no method of transmission over the internet is completely secure.

Children's Privacy

Our website is not intended for children under 13 years of age.

Your Rights (if applicable)

If you are within the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data.  

Use of blog comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

• Your name (which will be displayed as part of your posted comment)

• Your email address (optional, to let you know if someone replies to your comment)

• Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

• Information about your browser, network and device

• Details about the web page or content you shared or proposed to share

• Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

• Name

• Email address

• Phone number

• Details relating to your appointment (for example, who referred you)

• Files you uploaded
  

We share this information with Squarespace, our scheduling service provider (Acuity), so that they can provide online booking services to us.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.  

Notification of Changes:

• Material Changes: If we make material changes to this Privacy Policy, we will notify you by email (if you have provided your email address) and/or through a prominent notice on our website.

• Minor Changes: We may make minor changes to this Privacy Policy without formal notification. However, the updated Privacy Policy will always be available on this page with the "last revised" date at the top.

Effective Date:

Modifications to this Privacy Policy will be effective immediately upon posting on our website, unless otherwise stated.

Reviewing the Policy:

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your Rights Under GDPR

If you are in the European Union, the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal data:

• Access and Correction: You can request access to the data we hold about you and ask us to correct any inaccuracies.

• Deletion: You can request that we delete your data. We will retain your data only as long as necessary or as required by law.

• Restriction of Processing: You can request that we limit how we process your data.

• Objection to Processing: You have the right to object to the processing of your data in certain circumstances.

• Data Portability: You can request a copy of your data in a portable format.

• Withdrawal of Consent: If you have given us consent to process your data, you can withdraw that consent at any time.

• Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.  

Fair and Transparent Data Processing

We will only collect the information necessary to provide our services and fulfill our contractual obligations. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

California Consumer Privacy Rights

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.  

• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.

• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.  

• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. While we do not sell your personal information in the traditional sense, we may share it with third parties for targeted advertising or other purposes that may be considered a "sale" or "sharing" under the CCPA. You can exercise this right by contacting us at alice@latelier-atb.com   

• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information, as defined under the CCPA.  

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Exercising Your Rights:

To exercise your rights under the CCPA, please contact us at [your contact email address]. We will respond to your request within 45 days, unless an extension is permitted by law. We may need to verify your identity before processing your request.  

Authorized Agent:

You may designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization and the agent must verify their identity.

Additional Information:

For more information about your privacy rights under California law, please visit the California Attorney General's website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at latelier.atb@gmail.com